We enrich our solutions through added value services. You will benefit from solutions like virtual referencing and social media-based CRM.
We put our expertise at the service of large international companies. We help them realize their goals through robust yet flexible custom IT solutions.
We build internet-based services and solutions. From developing large websites to creating mobile applications.
You have a digital strategy. We make it reality. We support clients at every phase of their digital journey.
We enrich our solutions through added value services. You will benefit from solutions like virtual referencing and social media-based CRM.
We put our expertise at the service of large international companies. We help them realize their goals through robust yet flexible custom IT solutions.
We build internet-based services and solutions. From developing large websites to creating mobile applications.
You have a digital strategy. We make it reality. We support clients at every phase of their digital journey.
Content is key – the most important feature in the digital landscape.
  • So we take a content-centric approach, building in multiple, reusable channels between our clients and their customers.
  • Engaging consumers with the client’s message.
  • Gathering the big data that feeds the clients’ CRM.
  • Revealing the “what” and the “how:” what the consumer is searching for, and how the consumer uses it when he finds it.

OUR SOLUTION

Sublime

Every one of our solutions extends our previous experience into new, improved functionality – but each is also an entirely new, self-controlled entity. We establish a central hub from which to roll out multiple features, allowing for efficient management of processes and digital assets. Our aim, like our clients’, is full digital convergence, with multiple technologies, capabilities, and services run from a single network.

HOLISTIC APPROACH

We ensure that all stakeholders can engage as efficiently as possible: our solution supports and enhances collaborative work.

FLEXIBILITY

Flexibility is vital when addressing multiple markets and brands around the world; our solution adapts smoothly to clients’ needs.

ANALYTICS

Our solution boosts clients’ capabilities for monitoring and refining the impact of their digital offering through metrics, Key Performance Indicators, and dashboards.

ASSET MANAGEMENT

An effective digital presence is content driven. Content management is at the heart of our solution, giving our clients the tools to engage closely with their customers.

SECURITY

On the internet, you must not just be secure, you must be seen to be secure. Security is an essential element of our solution, and we make sure we comply with the industry’s most rigorous standards.

Environment

Our solutions are technology agnostic: they are designed to address any browsers or devices, and our development environment lets us to choose and support the most appropriate user experience for each case – whether web, responsive design, or native app.

This environment allows cost-effective creation of internationally consistent, flexible, and scalable solutions, reducing time to market.

Ecosystem

Our ecosystem is where all our clients’ digital contact points converge: organic search, pay search, CRM, social channels… It is the focus for all their customer engagement.

It is where we integrate standard, custom and third-party tools into a seamless user experience: web, social media, search, content personalization, ratings, reviews, e-commerce, e-coupons. We assemble and integrate the elements that deliver your digital strategy.

Coaching

We accompany our clients throughout their digital journey with workshops and knowledge transfer, helping them not only to use our solution but to build on it.

Partnership means sharing and fostering competencies and advancing together, in the digital domain and in its adjacent fields.

Team

We believe in complementarities: all our people work in close collaboration to ensure the best client service.
Front-end development unit

This expert team is motivated to deliver the highest HTML performance, meeting best-in-class SEO standards and supporting exceptional user experience of websites and apps.

Back-end development & integration unit

Trained in the latest technologies, with excellent technical skills and deep knowledge of customer needs, this team provides the most efficient code to exceed our clients’ expectations and create disruptively innovative solutions.

Content filling & webmastering unit

The last and most important link in the production chain, this strategic unit is responsible for delivering our clients’ digital strategy. All its people are customer-care oriented and enjoy mastering client challenges in pursuit of the optimal solution.

Project management and business analysis unit

Project managers drive the team, manage priorities, and champion client expectations. Their expertise in finding smart solutions within technical and commercial constraints is a key factor in our ability to deliver large projects across multiple markets or brands. Our business analysts liaise between our clients and our technical units, ensuring that our applications meet and exceed the clients’ objectives.

  • We wanted to consolidate our SharePoint infrastructure and we thus we asked knowledge expert in order to benefit from their technical know-how in setting SharePoint solutions. They conducted the installation with great detail in our complex environment. Thanks to the transfer skills done by knowledge expert consultants during the configuration steps, our IT team will now be able to better manage the common SharePoint administration problems.

    Daniel Joggi Agroscope Changins, IT Service
  • With its ICT and Pedagogy department, the CPLN in collaboration with the CIFOM (Centre interrégional de formation des montages neuchâteloises) implemented a pedagogic server for the whole secondaire edus2.rpn.ch.
    We asked knowledge expert to approve our technical choices and to improve our skills on SharePoint.
    Their collaboration and the knowledge transfer done was prolific for the project and the people were very much involved . Knowledge Expert brought their know-how in our project. This platform aspires to become the pedagogic server for the whole compulsory and post-compulsory teaching in Neuchâtel canton.
    Levrat Cédric CPLN, Manager ICT & Pedagogy
  • In order to monitor the annual objectives defined by the management, we needed a solution to follow, view and validate the daily objective progress. We decided to use a MOSS 2007 solution and we asked Knowledge Expert to create a solution proof of concept. During the analysis and conception phase, they perfectly answered our needs. They also suggested new features based on their experience. Following this phase, we asked them to provide the production version which they sucessfully implemented.

    ​Thierry Baud Firmenich SA, Senior Knowledge Manager
  • SharePoint being the corporate collaborative tool, we mandated Knowledge Expert to develop an internal communication tool for the Swiss employees.
    The key success factors were the iterative Knowledge Expert approach, its capacity to find a suitable solution to our needs and the intermediate Proof of Concept phase, despite the short deadline.
    Without prior trainings, the L'Oréal employees could rapidly familiarize with this internal communication platform created in the SharePoint environment. Its use is in constant increase, we are very satisfied about what was provided and the outlook opened.
    Markus FaschangL'Oréal, Directeur
  • Since more than a year, Knowledge Expert supports us in the implementation of our intranet projects based on SharePoint 2010 technology. We can indeed rely on them on different aspects: advice on the global architecture of our intranet and the best practices linked to the deployment of a SharePoint environment; support to the implementation of the infrastructure management and the technical aspects; development of webparts or customized  features when it is necessary; training of our internal teams. Besides, Knowledge Expert has always been available anytime when necessary. Generally speaking, we can say that Knowledge Expert  is a competent partner on a wide range of areas as well as a friendly and direct interlocutor in the professional  relationships.

    Emmanuel NanchenManpower, Support Center Manager

Career

We particularly value people with a strong team spirit and who are committed to helping us make a difference to our clients.

+41 22 533 20 80

CH-1227 Carouge (GE)

+41 22 533 20 80

 

CH-1227 Carouge (GE)